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On this page
📚 Knowledge Base
💬 Conversation Settings
⚡ Responsiveness
🎯 Interruption Sensitivity
🗣️ Pronunciation Dictionary
⏰ Reminder Settings
👍 AutoRizz
📝 Words List
🗣️ Smooth Talk
🔤 Boosted Keywords
Edit/Manage Agent
Intelligence
Configure AI model settings, processing capabilities, and cognitive behaviors
📚 Knowledge Base
Select knowledge base
: Choose available knowledge bases
Update
: Apply knowledge base changes
💬 Conversation Settings
⚡ Responsiveness
Control how fast the agent responds after users finish speaking.
Current Setting
: 1.00 (slider control)
Function
: Adjusts delay before agent starts responding
Range
: Lower values = faster response, Higher values = longer pause
🎯 Interruption Sensitivity
Control how sensitively AI can be interrupted by human speech.
Current Setting
: 0.60 (slider control)
Function
: Determines how easily users can interrupt the agent
Range
: 0.00 (hard to interrupt) to 1.00 (easy to interrupt)
🗣️ Pronunciation Dictionary
Guide pronunciation of specific words or phrases.
Add Pronunciation Modal
:
Words
: Enter the word(s)
Pronunciation
: Select pronunciation type (dropdown)
Phoneme
: Enter phoneme
Actions
: Cancel/Save buttons
⏰ Reminder Settings
Configuration
: Enter/Second/Enter/Time fields
Purpose
: Automated reminder scheduling
👍 AutoRizz
Enables the agent to use affirmations like ‘yeah’ or ‘uh-huh’ during conversations.
Toggle
: Enabled
Frequency
: 0.8 (slider control)
Function
: Controls how often the agent uses affirmations
Purpose
: Creates natural conversation flow and shows active listening
📝 Words List
A list of words that the agent would use for backchanneling.
Current Words
: [Hmm] [ok]
Text Area
: Editable list of backchanneling words
Function
: Customizable vocabulary for natural responses
Purpose
: Agent uses these words to acknowledge user speech
🗣️ Smooth Talk
Converts text elements like numbers, currency, and dates into human-like spoken forms.
Toggle
: Enabled
Function
: Natural pronunciation of text elements
Examples
: “15” becomes “fifteen”, “$20” becomes “twenty dollars”
Purpose
: More natural and conversational speech patterns
🔤 Boosted Keywords
Provide a customized list of keywords to expand our models’ vocabulary.
Text Area
: “Enter boosted keywords, one per line”
Function
: Enhances model understanding of specific terms
Use Cases
: Industry jargon, product names, company-specific terms
Purpose
: Improves recognition and usage of specialized vocabulary
Call Handling
Integration
Assistant
Responses are generated using AI and may contain mistakes.