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🔄 Redial Settings

Control automatic redial behavior for failed calls.
  • Number of Attempts: No - How many times to retry failed calls
  • Redial After: 1 min - Time delay between redial attempts
  • Redial After Voicemail Detection: Yes - Whether to redial when voicemail is detected
call handling

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📞 Voicemail Detection

Configure agent response when voicemail systems are detected. Toggle: “Hang up or leave a voicemail if a voicemail is detected” - Enabled Options:
  • Hang up if reaching voicemail - Selected - End call to focus on live conversations
  • Leave a message if reaching voicemail - Deliver voicemail message call handling

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⏱️ Call Duration & Silence Settings

Manage call timing and silence detection.
  • End Call on Silence: 10 seconds (slider) - Auto-end calls after silence period
  • Max Call Duration: 15 minutes (slider) - Maximum call length limit
  • Pause Before Speaking: Adjustable timing - Initial delay before agent speaks
call handling