Contact Tag lets you create and manage short labels used to group or describe contacts (for example, VIP or Hot lead). Tags belong to your organization and can be restricted by role, so only selected roles can view/use them.Documentation Index
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π The tag list
When you open this screen, you see a table of contact tags.| What you see | What it means |
|---|---|
| # | Row number in the current list view. |
| Tag | Tag name. |
| Updated At | Last changed date/time in your timezone. |
| Created At | First created date/time in your timezone. |
| Action | Controls to edit or delete the tag. |
βοΈ List controls
- Add opens the create form.
- Search filters table rows (placeholder usually
Search...). - Pagination keeps long lists manageable (commonly 10 rows per page by default).
β Adding a new tag
- Click Add.
- The list hides and Add Contact Tag form opens.
- Fill required fields.
- Click Submit.
- On success, confirmation appears and list reloads with new tag.

βοΈ Editing a tag
- Click Edit in the rowβs Action column.
- Edit Contact Tag form opens with existing values prefilled.
- Update fields and click Submit.

ποΈ Deleting a tag
- Click the rowβs trash icon.
- Confirm when prompted.
- Tag is removed and a result message appears.
π Form fields (Add and Edit)
π·οΈ Tag (required)- Purpose: User-facing tag name.
- Required: Yes.
- Placeholder: Usually
Enter tags. - Help text: Suggests using clear names like VIP, Prospects, Hot Leads.
- Purpose: Select which roles can view/use this tag.
- Selection: One or many roles.
- Control type: Searchable dropdown.
- Placeholder: Usually
Select role.
- On success: confirmation + return to list.
- On failure: error explains what to fix.